jira smart values trigger issue

For example, you might count how many issues have a priority of 'highest' and then send an alert. Otherwise, register and sign in. In progress. Access information related to the last branch that was created. {{deletedFieldChanged.values}} - Returns the value/values deleted. Learn more about using smart values with sections and lists. {{comment.author}} - Returns the ID of comment's author. {{comment.internal}} - forJira Service Management comments, returns false if the comment is visible to customers. Jira smart values - issues To test what your smart value returns, use the manual trigger with log action and the result displays in the audit log. If you're not using a Sprint Trigger, I don't believe it's possible to locate the active Sprint via smart values. Andit appears you are using Server/Data Center version, as the Re-fetch action does not have the "delay rule" option for Cloud. Through the dot notation you can access fields like issue type, status and custom fields (details on how you can use these to interact with Jira's REST api are here) What goes around comes around! Your thorough reply here helped me in a completely different use case. Prints the issue key and its status (e.g. {{deletedFieldChanged.valueIds}} - Returns the id/ids of value/values deleted. The status of a rule can be seen on its details screen. This is more than enough for the interfce to update the issue over API and when it is finished, my automation will jump in and continue. {{issue.updated}} - Returns the date the issue was updated. The trigger for automation is starting a new sprint (trigger = start sprint). Platform Notice: Cloud, Server, and Data Center - This article applies equally to all platforms. Understand the general concepts and best practices of automation in Atlassian Cloud products. The following smart values are available to access and format development information from a connected source code management tool. {{issue.epic. Available only for the pull request created trigger. Also provides the customer portal URL for Jira Service Management issues. [Custom Field].id}} - Returns the unique id for the field assigned by Jira. They kick off the execution of your rules. {{issue.comments.size}} - Returns the number of comments on the issue. I've not been able to find such kind of information. {{branch.repository.url}} returns the URL, e.g. If this issue is a sub-task, then parent refers to the parent issue. When we use this trigger, we can use the { {webhookData}} smart value to represent the POST payload - we'll focus on this here. Using this branch component, we can move away from the main trunk of the rule and work on related issues. Can you please assist us in working out the following issues? You can access useful things like the previous status during a transition, Added by: Jira Triggers that contain a comment. Here is an example automation rule which can be used as a templated rule for creating a Release Center Epic from any (or selected) Jira Software project versions automatically: Rule step. Navigate to your project in Jira. We select the exact field we are listening out for, in this case story points. For Jira Service Management requests only. In the below example, we list each fix version that the issue has been added to, followed by the version's release date, in bullet point form. They are variables in the sense that their actual values will be calculated while the automation rule is being executed: You can use two types of smart values: For example,jira:issue_updated :issue_commented. These smart values are only available for the Build successful, Build failed and Build status changed development triggers. {{issue. First, you need a sample from the webhook payload data. Join now to unlock these features and more. A pull request represents proposed changes before they are integrated into an official project. This was something we have added since the split and I suspect that the server team has not caught up. Also provides the customer portal URL for Jira Service Management issues. Accesses information for the current running rule. Affects version of an issue as a list. Thank you@Bill Sheboy for answer,The custom field is a Date Picker type. Learn more about using smart values with sections and lists. {{commit.repository.url}} returns the repositorys URL. The active issue. Accesses the previous issue created in the rule. {{issue.parent.priority.name}} - Returns the priority of the subtasks's parent issue. In this template, we show you how to sum up the story points of all sub-tasks then update the parent issue with this value. {{version.id}} - Returns the version's ID. {{issue.security.name}} - Returns the security level name. Used with: the Clone issue, Create issue, and Create sub-tasks actions. Which Jira-server version supports the use of smart value: "{{#if . }} Step 2: Save the Issue generated trigger. If multiple values are changed (e.g. For example, if a rule is created that will comment on an issue when executed, the rule actor must have the Add comment permission, otherwise the rule will result in an error. {{webhookResponse.status}} - response code e.g. Note that this will return an encoded URL; everything after bitbucket.org/ will look different from what you see here. A repository represents a collection of files and associated metadata. It resets every quarter so you always have a chance! Join the Kudos program to earn points and save your progress. For example, if the Assignee of a field changes, you could add a comment to the issue to note who the previous assignee was, and who the new assignee is. This is a list of metadata that can be associated with a build. Automation rules are made up of three parts: triggers that kick off the rule, conditions that refine the rule, and actions that perform tasks in your site. Or .displayName if accountId doe not work as hoped. Learn more about list smart values. Each of your rules will have an audit log that you can review to see when the rule was triggered, the final result of the execution, and any actions that may have been performed. Learn more about automation triggers. See all smart values that access and manipulate Jira issue data such as sprint, parent, or version. {{comment.properties. For example if a rule has both a Create branch in GitHub action and a Create branch in GitLab action, the details of the most recent branch will be returned. When an epic is marked as done move all of its stories to done also. After testing, disable both the HTTP dump and access logs to avoid performance issues. {fieldChange.fromString}} - Returns the previous value as displayed. Use{{fieldChange.fromString}}and{{fieldChange.toString}}to access display values and{{fieldChange.from}}and{{fieldChange.to}}to access raw values (for a select field for example). Triggers will listen for events in Jira, such as when an issue is created or when a field value is changed. Click Create a webhook. {{createdBranch.repository.url}} - returns the repositorys URL. TEST-123-some-feature, {{pullRequest.sourceBranch.url}} returns the URL of the source branch, e.g.https://bitbucket.org/account/repo/TEST-123-some-feature. They are using the curly-brace syntax like { {someSmartValue}} . We do not currently support accessing fields within insight objects. For example, you might count how many issues have a priority of 'highest' and then send an alert. Fix versions of an issue as a list. Because this smart value deals with multiple items (i.e: issues can have many components), it can be used with the#symbol to apply the rule to each individual component. Learn more about date smart values. Allows access to data that was sent along with the incoming webhook, for example, the body of the webhook request. A branch represents an independent line of development. https://bitbucket.org/account/repo/TEST-123-some-feature. For example if a rule has both a Create branch in GitHub action and a Create branch in GitLab action, {{createdBranches}} will return the values of both branches as a list. {{deployment.environment}} returns my-custom-prod-env, {{deployment.environment.type}} returns production. {{issue.affectedServices.tier}} - Returns the tiers of the issue's Affected services. Multiple comments on the active issue (this example is explained in detail inhow to use smart values), Components of an issue as a list. Step 3: Set up the condition like this: Change the field's value to Issue Type. For example, wheninvalid referencedoesn't contain a value, you can printHello worldusing{{invalid reference|"Hello world"}}. In the following example, we list each comment that an issue has, and include the author and creation date/time: In this example, we return the name of the person who added the last comment on an issue: Used to access the values in an issue's Components field. The Atlassian Community can help you and your team get more value out of Atlassian products and practices. [property]}} Smart values - syntax and formatting; Jira smart values - issues; Jira smart values - conditional logic; . Just for future visibility (for anyone else who finds this question), I tested a few of the options in the linked question above, and another question which was linked to from there. Jira Software Questions Smart value of trigger issue in automation Smart value of trigger issue in automation Eliyahu Klein Jan 09, 2023 Hi, I created an automation that created a value in a short text field. The URL to access the issue. However, you can now change the rule actor for your automation rules. Triggers will listen for events in Jira, such as when an issue is created or when a field value is changed. Learn more about list smart values. You must be a registered user to add a comment. {{environment.name}} returns the use-provided name for the environment, e.g. 2 edit issue actions that need to 'add' to the value of a field instead of overwriting it). when setting multiple Fix Versions) then you can iterate over these using the{{#changelog.fixVersion}}{{toString}}{{/changelog.fixVersion}}expression. Through the dot notation you can access fields like issue type, status and custom fields (details on how you can use these to interact with Jira's REST api are, A list of issues generated by a trigger that runs a JQL search (, trigger when set to process in bulk). For example, the smart value{{now.plusDays(5)}} references the current time and adds 5 days to it, while {{issue.summary}} will print off the summary of the issue. Can be combined with other date smart values. Examples of how you can use smart values to manipulate and format dates in your Jira automation rules. The rule triggers on 'Issue created' and is followed by the 'Send web request' component. {{issue.Request Type.currentStatus.status}} - Returns the status of the current request. {{issue.description}} - Returns the content in the issue'sDescriptionfield. Returns the value of the Jira Service Managements rate custom field. For example, when an issue is transitioned you can see what status the issue transitioned from. action: Re-fetch issue (This will slow down the rule by reloading the newly created issue, as all of the data may not be ready when the rule runs.). You can set triggers to run on a schedule or as needed. And the rule itself? . {{version.archived}} - Returnstrue if the version is archived, andfalse if not. Challenges come and go, but your rewards stay with you. Every rule starts with a trigger. {{branch.repository.name}} returns the name of the repository. {{deployment.state}} returns the state of the deployment. {{commit.hash}} returns the SHA1 hash of the commit, e.g.4877576951f3eda43625d3345058e702dad3df0d. The changed field value is available anywhere smart values are supported using the{{fieldChange}}substitution. They enable customizing automation actions to be useful for your team and your customers. Used with: the Create feature flag in LaunchDarkly action. {{versions.name}}- Returns the name of the affects version. {{issue.issueType.name}} -Returns the issue's type, for exampleStory,Bug, orTask. {{repository.name}} returns the name of the repository, e.g. OMGYou're right. In the example below, the issue's first affects version's release date is printed: Accesses the current watchers of an issue. {{issue.components.name}}- Returns the values in the issue'sComponentfield. action: log to the audit file this value. global admin section. In this component, we use the following settings:The email address of the reporter is captured in the smart value {{reporter.emailAddress}}, but we need to use it in a URL and therefore will use the smart value {{reporter.emailAddress.urlEncode . Find issues that have the same custom field date as trigger issue. Examples of how you can use smart values to set the text value of an issues field, such as Summary or Description. Challenges come and go, but your rewards stay with you. Used with: any triggers that edit an issue. You were right, the rule was running too quickly, so the field was empty.I modify de trigger to give it time, and got the result expected. Create a sample project and follow all of the breadcrumbs in the audit log of the rule details. You can also use this withlists. Go to Jira administration console > System > Webhooks (in the Advanced section). I would like the value that enters the text field to be the name of the sprint that created the trigger. {{build.refs}} returns the refs of the build, e.g. {{issue.affectedServices.name}} - Returns the names of the issue's Affected services. In the dropdown menu, you simply choose the field you want to work on, including custom fields and then edit. A representation of a release/version in Jira. . {{createdBranches.product}} - returns the products that the branches were created in. {{version.releaseDate}} - Returns the version's release date. https://bitbucket.org/account/repo. {{version.name}} - Returns the version's name. There is a feature request for it though - check outAUT-648. {{issue.security.id}} - Returns the security level ID. You can access the current watchers of an issue. {{deletedFieldChanged.fieldId}} - Returns the fieldId of the field that has changed due to deletion of a value. This is how you would return multiple responses using the smart value: Accesses information for a worklog entry that has just been logged against an issue. The spacing format is mentioned in the following article: New automation smart values in Jira Cloud, https://jira.atlassian.com/browse/JIRAAUTOSERVER-212, Smart-value-in-published-article-doesn-t-work. In this case, we want to perform an action on the parent of the sub-task so in the dropdown menu, we choose Parent. Affects version of an issue as a list. Learn more about using smart values with sections and lists. {{issue.fixVersions.description}} - Returns the description of the fix version. Learn more about using smart values with sections and lists. Send a daily Slack message with a list of issues still open in the Sprint. Hi John, thanks a lot for your quick response. {{issue.fixVersions.released}} - Returnstrue if the fix version is released, andfalseif not. The problem with the interface was, that it worked in two steps - first the re-open transition and then the update of fields. All of the issues found by the trigger are then treated as a single bundle of issues. Now whenever this field changes in Jira, this automation rule kicks in. {{attachment.author}}: Returnsthe user who added the attachment. {{rule.name}} - Returns the name of the rule that is currently running. This user must have the relevant permissions to trigger the rule, and complete any actions that may be performed. Story points are integral for many agile teams. Now whenever the story points of a sub-task changes, it will be reflected in the parent issue. Through the dot notation you can access fields like issue type, status and custom fields (details on how you can use these to interact with Jira's REST api are, A list of issues generated by a trigger that runs a JQL search (, trigger when set to process in bulk). The "Request Type" prefix may be"Customer Request Type" in older instances of Jira. The active issue. Jira automation - Data Center and Server (Latest), Examples of using smart values with dates, Examples of using smart values with lists, Examples of using math expression smart values, Examples of using smart values with text strings. The trigger for automation is starting a new sprint (trigger = start sprint). Please try just two around each side: Of note: what is the type of your field? There is no Jira smart value referring to approval name (so that we can differentiate when there are multiple approvals in a workflow). {{comment.visibility.type}} - Returns the comment restriction type if any, e.g. {{versions.archived}}- Returnstrueif the affects version is archived, andfalseif not. They allow you to access and manipulate almost any data in Jira. {{addedfieldChange.values}} - Returns the new value/values added. Use{{fieldChange.fromString}}and{{fieldChange.toString}}to access display values and{{fieldChange.from}}and{{fieldChange.to}}to access raw values (for a select field for example). {{issue.TempoAccountField}} - Returns the name of the account, {{issue.TempoAccountField.id}} - Returns the ID of the account, {{issue.TempoAccountField.name}} - Returns the name of the account, {{issue.TempoAccountField.value}} - Returns the name of the account, Can be used with: the Approval required trigger and the Approval completed trigger. Automation is a great way to reduce the manual work of keeping story points up to date. {{assignee.displayName}} - Returns the assignee, {{reporter.displayName}} - Returns the reporter, {{issueType.name}} - Returns the issue type, {{resolution}} - Returns the resolution status, {{created}} - Returns the date the issue was created, {{updated}} - Returns the date the issue was updated, {{Story Points}} - Returns the story points for the issue (company-managed Jira Software), {{Story point estimate}} - Returns the story points for the issue (team-managed Jira Software). {{changelog.summary}} - Changelog information for theSummaryfield. However sometimes the two fields holds the same person, resulting in an email with twice the same name. Set the Equals condition to true. Accesses information fromJira Service Managementrequests. Examples of using math expression smart values. Please raise suggestion ticket in our public tracker, https://jira.atlassian.com/projects/JIRAAUTOSERVER. They allow you to automate tasks and make changes within your site. [Custom Field].description}} - Returns the text displayed below the custom field viewed in the Simple Search column. : To do,In progress, orDone). {{issue.url}} - Returns the URL of the issue. For example, you might count how many issues have a . There are many ways you can edit a field. Added by: Jira Triggers that edit an issue, All the fields that were changed. I would like to use this in a reminder email, that is sent to two people, using as source two different people fields. These smart values are only available for the Build successful, Build failed and Build status changed developmenttriggers. 4877576. With the 're-fetch issue data' action (which I seldom use), I noticed that this can put the automation execution on-hold for the whole 5 seconds! If more than one flag has been created throughout the rule, {{flag}} will return the most recently-created flag. all fields available to{{issue}}are available here as well. [feature/ISSUE-123-some-work, feature/ISSUE-456-more-work]. See, This allows access to data that was sent along with the incoming webhook, Added by: Send web request with "Wait for response" checked. {{build.name}} returns the name of the build, e.g. {{attachment.author.displayName}}: Returnsthe name displayed in your Jira instance. {{issue.affectedServices.dependentServices}}- Returns the list of services that this issue's services depend on. Learn more about date smart values. Multiple comments on the active issue (this example is explained in detail inhow to use smart values), Components of an issue as a list. {{branch.repository}}). The only situation where this is necessary, is where subsequent actions need to have visibility of the latest state of the issue (e.g. Smart values are one of the most potent ways to do so. These can be combined with other date and time smart values. {addedfieldChange.field}} - Returns the field which has changed due to addition of a value. If this issue is in an Epic, then epic refers to the Epic issue. We will ensure the story points of the parent and sub-task always remain in sync. Smart values allow you to access and manipulate a wide range of issue data within your site. If this issue is in an Epic, then epic refers to the Epic issue. 2020-07-20T07:00:00.0+0000. You can also use this with, . Returns the value of the Jira Service Managements scale custom field. {{issue.created}} - Returns the issue's creation date. text {{/}}, or is this a Jira-cloud only functionality ? Learn how to use these to interact with Jiras REST API. Approval required: accesses information when an issue that requires approval is created or updated, or when new approvers are added to an issue. {{attachment.author.timeZone}}: Returns the timezone the user is registered being in; this doesn't change dynamically based upon where the user logs in from, it is the timeZone registered in their user account. If multiple values are changed, use # to iterate over these. {{attachment.author.emailAddress}}: Returnsthe email address associated with the user name. Learn about the concepts and procedures related to automation in Jira Cloud. We use the following smart-value to sum up story points from all sub-tasks: {{issue.subtasks.Story Points.sum}}. But it looks like functionality for the Jira cloud version. What I didn't notice, is that I entered the value: {{issue.sprint.name}}. Triggers will listen for events in Jira, such as when an issue is created or when a field value is changed. Because this smart value deals with multiple items (i.e: issues can have many fix versions), it can be used with the#symbol to apply the rule to each individual fix version. {{version.released}} - Returnstrue if the version is released, andfalse if not. role. You're on your way to the next level! Learn how to use automation in Confluence Cloud, and see what components and variables you can use to build rules. https://bitbucket.org/commit/121212, {{commit.isMergeCommit}} returns True if commit is a merge commit, {{commit.timestamp}} returns the timestamp (UTC) the commit was created. You could then use this to count the number of issues returned. {{issue.Customer Request Type}} - Returns the customer request type for older Jira instances. The only situation where this is necessary, is where subsequent actions need to have visibility of the latest state of the issue (e.g. { {issue. For example, {{attachment.first.size}} will return the file size of the first attachment. Access information related to all branches created in the rule, as a list. Returns information related to all feature flags created in throughout the rule or branch, as a list. Create and configure Jira automation rules, Branch automation rules to perform actions on related issues, Issue data (Automation format) payload for Send Web Request, Issue data (Jira format) payload for Send Web Request action, Limitations in team-managed projects for automation rules, Permissions required for Jira Cloud automation rules, Test a Jira automation rule using the Manual trigger, Transfer Jira automation rules from one user to another, Differences between Automation in Jira Server and Jira Cloud, Use Jira automation rules to modify issues, Convert wiki markup to HTML or plain text in Jira automation, Move an issue to another project using automation, Automation for Jira documentation for Jira Server. You could then use this to count the number of issues returned. A condition refines the rule so it wont act too broadly. Learn how to find the right Jira automation smart values for your issue fields in Jira Cloud. There should be a locked field named either "Request Type" or "Customer Request Type" there. Create an issue and update the Insight custom field with the object that have User attribute updated with portal only customer , and also add the portal only customer as reporter. Can be combined with other date and time smart values. The issue smart values are used to access information related to the rules active issue, which is the issue the rule is currently acting on. See all smart values used to insert conditional logic such as if/equals/and statements into comments and other text fields. {{changelog.issuetype}} - Changelog information for theIssue type field. The issue is not so much with the smart values itself, but with the {{#if }} statement. {{comment.visibility.value}} - Returns the comment restriction label if any, e.g. As ever, test this rule out in your own instance. However sometimes the two fields holds the same p. In Linux/Mac OS, use a jq command, such as: In Windows, we can use Powershell's ConvertFrom-Json: Working with incoming webhook data in Automation for Jira. Through the dot notation you can access fields like issue type, status and custom fields (details on how you can use these to interact with Jira's REST api arehere). {{createdBranch.repository}} - accesses details of the branchs repository, {{createdBranch.repository.id}} - returns the repositorys ID, {{createdBranch.repository.name}} - returns the repositorys name. This value supports Date and Time functions. In the project menu, click on Project Settings. Your smart value must identify a specific attachment for this to work. What that error tells me one of three things is happening: Let's try this: immediately after your trigger, add two things: a) If the rule works after adding the re-fetch, the cause was #1, b) If the audit log does not show your date, it is either #2 or #3. Is the IF statement available for Server version? General triggers These triggers can be used across all Jira products. For example, checking that all sub-tasks of a parent issue are resolved. Used to access information about an issue's epic. View topic Find the smart value for a field Learn how to find the right Jira automation smart values for your issue fields in Jira Cloud. {addedfieldChange.valueIds}} - Returns the id/ids of new value/values added. This example shows the previous status id (for use in another Edit action). Examples of using smart values with dates. {{commit.repository.name}} returns the name of the repository, e.g. {{version.startDate}} - Returns the version's start date. You can also trigger rules to run from third party services like Bitbucket or GitHub. 2020-07-20T07:00:00.0+0000. Learn more about date and time smart values. This value supportsDate and Time functions. Would be good and useful functionality to have. {{issue.fixVersions.name}} - Returns the name of the fix version. this is only available for some triggers. {{fieldChange}}only contains the first changed value. Learn how to use automation in Confluence Cloud, and see what components and variables you can use to build rules. Connect thousands of apps for all your Atlassian products, Run a world-class agile software organization from discovery to delivery and operations, Enable dev, IT ops, and business teams to deliver great service at high velocity, Empower autonomous teams without losing organizational alignment, Great for startups, from incubator to IPO, Get the right tools for your growing business, Docs and resources to build Atlassian apps, Compliance, privacy, platform roadmap, and more, Stories on culture, tech, teams, and tips, Training and certifications for all skill levels, A forum for connecting, sharing, and learning. 2 edit issue actions that need to 'add' to the value of a field instead of overwriting it). They must be met for your rule to continue running. {{issue.fixVersions.releaseDate}} - Returns the fix version's release date. The smartvalue{{webhookData}}gets the root of the JSON payload.

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